COVID-19: Potential Shipments Delay
Dear Valued Customers,
Due to the outbreak of COVID-19, please be informed that there is a possibility of shipments delay due to stringent custom checks at destination countries and flight delays arised from shortage and cancellation.
To curb the virus spread, many countries have imposed stringent measures such as self lockdown, strict custom checks at checkpoints and curbing the in flow of tourists as well as reducing the number of flights in and out of the country. As such, all these measures only serves to extend the shipping timeline.
We kindly ask for your understanding at this time. Do know that we have consulted our logistics service provider and are currently doing our best to ensure your orders are being shipped out timely and that they arrived at your door step in good condition.
Please understand that it will take us 1-3 business days to pick and pack and make sure your order is everything you hoped it would be prior to shipping.
*Current Shipping Time Estimates as of 11th April 2020:
1. FREE International Shipping With Tracking & Insurance: Kindly allow an estimated 18-30 Business Days
2. Priority Shipping With Tracking & Insurance: Do allow an estimated 12-18 Business Days
3. DHL EXPRESS Shipping: Do allow an estimated 5-10 Business Days. This only applies to these selected countries: United States / Germany / Canada / United Kingdom / Australia / New Zealand / Israel / South Africa / Norway / Finland / Portugal / Switzerland / Sweden / Ireland / Croatia / Czech Republic
*Do know that the current shipping time estimate is subjected to change, due to the logistical constraints faced by the airlines and logistics service providers.The timelines will be updated as timely as the situation permits.
We are living in an unprecedented time. Please take good care of your health and we hope that your family remains strong amidst this virus spread.
Together, we’ll make it through.
Fit For Fuel Team